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All the features and functionality your business needs to succeed with our VoIP phone system.
Save and recall information quickly with our simple, secure HIPAA-compliant digital or traditional faxing.
Respond to clients immediately, even when you can't answer calls, with messaging instantly synced across all your devices.
24/7 availability and seamless call management, eliminating the need for additional staff while providing instant, accurate responses to customer inquiries.
PrimeVox can easily tailor your desktop VoIP phones, softphone apps, and softphone desktop software to accommodate your industry's specific needs.
Communicate with ease knowing all of your private business information is safe with our fully secured and encrypted platform.
Answers calls and texts from anywhere in the world. Easily install on multiple devices making synchronized text conversations seamless.
Expert customer service. We manage all maintenance, updates, and troubleshooting from day one.
Stay in touch anytime, anywhere with mobile and desktop softphones, smart call routing, and advanced features for the perfect connection every time.
Stay in the know by quickly generating reports from our user-friendly admin portal...insights at your fingertips.
Fully encrypted and HIPAA-compliant faxing designed for healthcare, legal, enterprise environments, and more
Fast, seamless communication with digital faxes delivered directly to your email
Log on to any computer to quickly send a fax. Digital confirmations guarantee your fax has been sent successfully.
Send and receive as many faxes as you need. Our system is HIPAA-compliant to ensure the highest level of security.
Storage capabilities are robust, and PrimeVox can extend and customize your data storage, retention, and monitoring requirement needs for thousands of users.
Send HIPAA-compliant faxes easily with Fax-to-Email, built-in phonebook, digital confirmations, and cover pages, all secured with a BAA.
Give your customers a seamless experience with powerful AI technology to ensure a consistent experience at every interaction.
With the ability to answer anytime, our AI assistant can handle any emergency that may arise, ensuring that customers and patients get the assistance they need.
No need for extra staff... Our AI Assistant can manage high call volumes even during peak times so customers always receive smooth service delivery.
Only pay when AI is interacting with customers, saving you time and money hiring and training staff. It can also provide instant accurate responses to data inquiries.
Improve customer loyalty with consistent quality communication. Every client receives the same high level of care and attention with every interaction.
“Amazing company to work with. Fast, efficient, inexpensive and full of features. We dumped ATT and are saving a ton of money. Don't hesitate, sign up with these guys!”
“I have been working with the teams from PrimeVox for about five years now. I can only say wonderful things about the service. Switching to them from our former phone company is the best decision the company has ever made. It was made easy by having knowledgeable people that actually care. They have a fantastic response time through email and can always walk me through anything I am having problems with over the phone. Kayla (Account Manager) and Lin (PrimeVox Support) have been there for me quite a few times! Also thank you to everyone else I have delt with over the years.”
“Honestly, PrimeVox just works! We roll it out fast, it’s easy for our UPS clients to use, and I don’t get phone calls about phone calls anymore.”
“Working with the PrimeVox team has been an awesome experience! They are focused on providing excellent customer service and their cloud-based software is powerful, easy to use and tailored to your business needs. They are friendly, knowledgeable and always quick to respond. I’d absolutely recommend them to anyone needing VoIP services.”
“From our initial introduction I could tell there was something special about PrimeVox and the members of its staff. Time and time again they have delivered an exceptional product at a truly high valued, low cost. They are professional, prompt and utterly will bend over backwards to provide customer service. Never has it been this easy and straightforward working with a Telecom provider. Their knowledge is second to none, pair that with a desire to deliver and achieve excellence in this field, and making the transition is a no brainer. I refer ALL of my friends, coworkers and fellow business alike to PrimeVox for these exact reasons.”
"We have used PrimeVox VoIP phones and service for the last two years at our preschool. Huge savings, no downtime and very responsive customer service. We can't recommend them enough."
"This company has been amazing to work with since our initial integration. The support at PrimeVox is one of the best support teams I've ever worked with. They're fast, efficient, and can always solve our problem. Even in the middle of a snow storm they were answering calls and making sure our phones were up and running the way we needed them to."
“The customer service is unmatched and having the same number as my phone and fax number has made things so much easier. I could also go on and on about the ease of use and benefit of using the mobile app to streamline a bunch of our processes with our main line. PrimeVox is a must have service for any successful practice.”
“I can’t say enough good things about PrimeVox! It’s the fourth service I’ve tried after countless frustrations with other VoIP systems, and the first one that finally works seamlessly with my clinic.No one beats their pricing, and they literally do the work for you! My patients didn’t even realize I switched — PrimeVox handled everything, including setting up my voicemail and auto messages. The transition was unbelievably smooth. Best of all, when I have a question, I get to speak with a real human! PrimeVox is HIPAA compliant and by far the easiest VoIP service I’ve ever used. I highly recommend them, especially for healthcare offices.”
“I was initially hesitant to leave my former provider, but switching to PrimeVox Communications has been the best decision for my business. My concerns around porting numbers, keeping our message-on-hold, after-hours call pass-throughs, and updating menu voices were all handled seamlessly.
Having quick, simple access to U.S.-based support was imperative in my decision, and PrimeVox has exceeded expectations. Their customer service is the epitome of how a business should be run; prompt, professional, and truly focused on the customer.”
Schedule a call to see how PrimeVox can help you streamline communications across your entire organization.
Our dedicated team will get you set up and configure your system for phone, fax, texting, AI answering, and more.
With PrimeVox, callers feel heard and your staff stays focused with seamless calls and bookings without interruption.
