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Your Business Evolves, 
Our Plans Do Too.
Flexible, scalable plans for all businesses, from startups to multi-location franchises.

All prices in USD.
Taxes and fees apply.

Most Popular

Save 20%

Essentials

Everything you need to stay connected with reliable service and core features.

Per user / per month
Billed annually

$14

.95

Get Started

All Plans Include:

  • Unlimited* Calling to US and Canada
     

  • SMS and MMS Messaging 
     

  • PrimeVox Mobile and Desktop Softphone App
     

  • Personal and Shared Voicemail Access
     

  • On-Demand Call Recording

Save 20%

Professional

A full-featured solution with added tools for smarter communication and analytics.

Per user / per month
Billed annually

$16

.95

Get Started

Everything In Essentials, Plus:

  • ​Automatic Call Recording
     

  • Dynamic Caller ID
     

  • AI Call Transcription
     

  • Multi-level IVRs/Auto Attendants
     

  • Digital Faxing

Save 20%

Ultimate

Top-tier performance, call center features, reporting, and customization.

Per user / per month
Billed annually

$18

.95

Get Started

Everything in Professional, Plus:

  • Automations / Macros
     

  • Priority Call Routing
     

  • Call Queues
     

  • Queue Supervisor Console
     

  • Customizable Data Storage Policies

Save 50%

Digital Fax

Simple, secure HIPAA-Compliant digital faxing solution.

$9

.95

Per account / per month
Billed annually

Plan Includes:

  • Send and receive unlimited* pages per month​
     

  • ​Fax-to-Email Notifications
     

  • ​Dynamic cover pages and digital confirmation pages

Need a Custom Solution?
If you have unique requirements or need a more tailored solution, our team is here to help!
Are you a School or Hotel?
We offer dedicated pricing plans for schools, universities, and hotels!

*subject to acceptable use policy

Compare Plans
Essentials

$14.95 Per user per month
Billed annually

Professional

Most Popular

$16.95 Per user per month
Billed annually

Ultimate

$18.95 Per user per month
Billed annually

Business Phone
Unlimited* Calling to US+Canada
Mobile App for iOS and Android
Desktop App for Mac and Windows

Digital Faxing 

Includes Dynamic and Static Fax Cover pages, Fax confirmation pages, Fax-to-email notifications, and Fax Detection for inbound calls.

Visual Voicemail
Voicemail Transcription
Call Menu (IVR/Auto Attendant)
Call Recording
Toll Free Number Support
Toggles (night mode)
Voicemail Notifications via Call, Text, and Email
Call Forwarding
Call Blocking
Custom Greetings
Ring Groups (Hunt Groups)
Paging/Intercom
Shared Contacts (Phonebooks)
Voicemail (Personal and Shared)
Call Screening (CAPTCHA)
Dial-by-Name Directories
Multi-destination Toggles (night mode)
Dynamic Caller ID
Scheduled Wakeup Calls
Conference Bridges
Customizable Hold Music
Priority Routing (VIP Caller)

Queues 

Includes complex call routing, caller position announcements, and our queue callback feature.

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On Demand
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Email
Call, Text, and Email
Call, Text, and Email
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Messaging
SMS/MMS Messaging
Group SMS/MMS Messaging
Scheduled SMS/MMS Messages
Messaging Templates
SMS Auto Response (Includes automated missed call responses)
SMS-to-Email
Bulk SMS/MMS Messaging
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Intelligence (AI) and Automations
AI Call Summarization
AI Sentiment Analysis
AI Call Transcription
Automations (Macros/Workflows)
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Reporting and Analytics
Audit Logs
Realtime Extension Monitoring
Realtime Device Monitoring
Realtime Call Monitoring (Listen/Whisper/Barge)
Queue Supervisor Console (Call Leaderboards)
Advanced Queue Reporting
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Integrations
Open API (Includes SMS via API)
Centralized API Key Management
Webhooks (Realtime Event Streams)
Zapier (Includes SMS via Zapier)

MeetRecord

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Access and Security
Single Sign-on Web Portal
HIPAA Compliant (BAA Provided)
End-to-End Encryption for Calls
Granular User Permissions
Multi-site Admin and Management
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Service and Support
24×7 Phone and Email Support
Knowledge Base
Service Level Agreement (SLA) 99.999% uptime
Service Level Agreement (SLA) for support
Disaster Recovery with 5-site replication
Customizable Data Retention Policies
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Abstract Surface
Add-Ons
Bulk SMS/MMS Messaging

$0.02

per message sent or recieved

Additional Local and Toll Free Phone Numbers

$2.00

per number / per month

Toll Free Phone Number Usage

$0.02

per inbound minute 

Sentiment Analysis and AI Call Summarization

$0.02

per minute

International Calling

metered per minute based on the destination

Trusted by leading national brands.

This company has been amazing to work with since our initial integration. The support at Primevox is one of the best support teams I've ever worked with. They're fast, efficient, and can always solve our problem. Even in the middle of a snow storm they were answering calls and making sure our phones were up and running the way we needed them to.

Samantha Chong

Allied Health Agency

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Ready to Elevate Your Business Communication?

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