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Medical Office Phone Solutions That Put Patient Care First

Intelligent call handling that keeps patients connected and your staff focused 
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Your Patients Deserve Better Than Voicemail

Outdated phone systems cause costly problems: missed calls, manual transfers, and HIPAA headaches. Every unanswered call in your medical practice means a worried patient, a lost appointment, or a potential compliance risk.
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Smart Communication Means Focused Patient Care

Medical Practices Trust PrimeVox To:
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Capture Every Patient Call: Automated answering and intelligent routing ensure no patient is left wondering if their message got through.
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Reduce Staff Workload: Smart call handling eliminates tedious manual tasks so your team can focus on patient care without constant interruption.
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Maintain HIPAA Compliance: Enterprise-grade encryption and secure communication channels mean uncomplicated compliance you can count on.
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Respond Immediately, Even After Hours: Automatic text notifications and AI-powered responses give patients peace of mind the moment they reach out.
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Streamline Communication Across Your Practice: Quick call transfers between nurses, front desk, and office managers keep urgent messages moving to the right person instantly.
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Never Miss Critical Details: Voice transcriptions ensure important patient information is documented and accessible when you need it.
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Core Features Built For Medical Practices

Designed specifically for the way medical practices work, with the security and reliability that healthcare demands in an all in one integrated system.

Instant Call Routing

Connect patients to nurses, front desk, or office managers automatically

Voice Transcriptions

Critical details are documented automatically, so nothing falls through the cracks.

Automated After-Hours Response

Patients receive immediate acknowledgment and guidance when your office is closed

Streamlined Handoffs 

Urgent messages flow directly to the right provider without delays or miscommunication

Automatic Text Notifications 

Send instant SMS alerts when calls go unanswered with no delays in communication

HIPAA-Compliant Security

Multi-data center redundancy and encryption keep patient communications safe

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Stay compliant with our Digital Fax Solution!

Send HIPAA-compliant faxes easily with Fax-to-Email, built-in phonebook, digital confirmations, and cover pages, all secured with a BAA.

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See How These Doctors Transformed Patient Communication

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"This company has been amazing to work with since our initial integration. The support at PrimeVox is one of the best support teams I've ever worked with. They're fast, efficient, and can always solve our problem. Even in the middle of a snow storm they were answering calls and making sure our phones were up and running the way we needed them to."

Samantha Chong

Allied Health Agency
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“I can’t say enough good things about PrimeVox! It’s the fourth service I’ve tried after countless frustrations with other VoIP systems, and the first one that finally works seamlessly with my clinic.
No one beats their pricing, and they literally do the work for you! My patients didn’t even realize I switched — PrimeVox handled everything, including setting up my voicemail and auto messages. The transition was unbelievably smooth. Best of all, when I have a question, I get to speak with a real human! PrimeVox is HIPAA compliant and by far the easiest VoIP service I’ve ever used. I highly recommend them, especially for healthcare offices.”

Dr. Nicole Uomoto

Renewed Strength Chiropractic
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“I was initially hesitant to leave my former provider, but switching to PrimeVox Communications has been the best decision for my business. My concerns around porting numbers, keeping our message-on-hold, after-hours call pass-throughs, and updating menu voices were all handled seamlessly.
Having quick, simple access to U.S.-based support was imperative in my decision, and PrimeVox has exceeded expectations. Their customer service is the epitome of how a business should be run; prompt, professional, and truly focused on the customer.”

Dr. David Adler

Adler Comprehensive Chiropractic
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“The customer service is unmatched and having the same number as my phone and fax number has made things so much easier. I could also go on and on about the ease of use and benefit of using the mobile app to streamline a bunch of our processes with our main line. PrimeVox is a must have service for any successful practice.”

Dr. Josh Bonine, DC

South Texas Spine & Knee
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See How These Schools Transformed Parent Communication

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"This company has been amazing to work with since our initial integration. The support at PrimeVox is one of the best support teams I've ever worked with. They're fast, efficient, and can always solve our problem. Even in the middle of a snow storm they were answering calls and making sure our phones were up and running the way we needed them to."

Samantha Chong

Allied Health Agency
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“I can’t say enough good things about PrimeVox! It’s the fourth service I’ve tried after countless frustrations with other VoIP systems, and the first one that finally works seamlessly with my clinic.
No one beats their pricing, and they literally do the work for you! My patients didn’t even realize I switched — PrimeVox handled everything, including setting up my voicemail and auto messages. The transition was unbelievably smooth. Best of all, when I have a question, I get to speak with a real human! PrimeVox is HIPAA compliant and by far the easiest VoIP service I’ve ever used. I highly recommend them, especially for healthcare offices.”

Dr. Nicole Uomoto

Renewed Strength Chiropractic
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“I was initially hesitant to leave my former provider, but switching to PrimeVox Communications has been the best decision for my business. My concerns around porting numbers, keeping our message-on-hold, after-hours call pass-throughs, and updating menu voices were all handled seamlessly.
Having quick, simple access to U.S.-based support was imperative in my decision, and PrimeVox has exceeded expectations. Their customer service is the epitome of how a business should be run; prompt, professional, and truly focused on the customer.”

Dr. David Adler

Adler Comprehensive Chiropractic
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“The customer service is unmatched and having the same number as my phone and fax number has made things so much easier. I could also go on and on about the ease of use and benefit of using the mobile app to streamline a bunch of our processes with our main line. PrimeVox is a must have service for any successful practice.”

Dr. Josh Bonine, DC

South Texas Spine & Knee
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Seamless EHR Integration for Dental & Vision Practices

PrimeVox connects directly with your existing practice management software, creating a unified communication experience that eliminates manual data entry and ensures every patient interaction is automatically documented.
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Dental EHR Partners

Direct integration with leading dental practice management systems for streamlined workflows.

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Works with major dental EHR platforms
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Automatic patient data sync
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Appointment scheduling integration
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Call logs in patient records

Vision EHR Partners

Integrated communication solutions designed specifically for optometry and ophthalmology practices.

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Compatible with leading vision EHR software
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Automatic patient data sync
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Appointment scheduling integration
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Call logs in patient records
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Why Medical Practices Choose PrimeVox

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HIPAA Compliant

Built specifically for healthcare with encryption, secure messaging, and audit trails that meet compliance requirements without extra effort.

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24/7 Live Support

Our team understands healthcare communication. We're here whenever you need us.

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Tailored For Medical Workflows

Whether you're a small practice or multi-location clinic, PrimeVox adapts to how your team actually works.

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No Downtime Setup

Advanced technology for a consistent, high-quality experience every time

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Answer Every Patient Call Every Time

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Your Patients Are Counting On You

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