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Urgent Support
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Answer
Text Alert:
1 Urgent Message
1 Urgent Message
1
industries that benefit from
How it works.
Directed to answerCare.
Your business is issued a phone number that is directed to answerCare. After your business closes, callers are forwarded to this phone number.
Connected to an agent.
The caller will then reach a customized menu. Depending on the option the caller chooses, they will be connected either to voicemail or an on-call employee.
Get notified.
If the on-call employee can't answer, or the caller reaches a voicemail, your team will be notified instantly that an urgent message is awaiting a call back.
Some of answerCare's awesome features.
Customized notifications
Customize the type (SMS/Email/Phone Call) and frequency of notifications your team receives.
Back up agents
Set a back up on-call employee if the first fails to return a call within an allotted time.
Call from your number
Return calls through answerCare using your business phone number.
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