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The UPS Store
Exceptional phone service to keep your store connected.
Equip your UPS store with a feature-rich phone system that keeps customers informed, staff connected, and business thriving. Seamless communication for smooth operations!
Get started today.
The features that UPS Stores need.
Customizable Hold Music
Enhance your customer experience with fully customizable hold music that reflects your store and keeps callers engaged while they wait.
Call Monitoring
Easily review call transcriptions and call recordings to address customer requests, improve staff training, and ensure accountability at every level.
Multi-Center Flexability
Effortlessly manage communications across multiple locations with a single, centralized platform for complete control and seamless coordination.
AI Answering Service
Boost efficiency with AI-powered answering, handling common questions and routing callers to the right department for faster service.
Efficient Call Routing
Automatically route calls based on caller needs, streamlining communication and boosting the efficiency of your store.
Physical Fax Support
Consolidate all your communication needs with Primevox, offering reliable phone and fax services in one convenient place.
See how Primevox stacks up against other communication solutions.
Superior Customer Support
Often on hold for hours
Transparent Pricing
Additional fees and hidden costs
Others
Voicemail Transcription
Efficient Call Routing
Mobile and Desktop Apps
Patented AI Technology
Phone Compatibility
Comprehensive Analytics
How It Works: Onboarding in 3 Simple Steps
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Sign Up
Submit your contact information to get a quote and sign some documents.
Setup & Training
Our onboarding team will handle the setup and provide easy training for your staff.
Go Live
Start using your new phone system as soon as your phone numbers transfer.
See what others are saying about Primevox.
Primevox is an awesome service. We use them for our phones, and everything has been so easy! The set up process was easy, service is convenient, and if we ever have problems/questions, their support team is always available to assist. I would highly recommend!
Dr. Miracle Pitts
Owner, Quest for Health Chiropractic
This company has been amazing to work with since our initial integration. The support at Primevox is one of the best support teams I've ever worked with. They're fast, efficient, and can always solve our problem. Even in the middle of a snow storm they were answering calls and making sure our phones were up and running the way we needed them to.
Samantha Chong
Operations Manager, Allied Health Agency
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