PrimeVOX has been open and easy to work with from Day 1. Their expertise in providing solutions has been hands on and unmatched, above and beyond our expectations. The pricing caught our attention, but the service will keep up for the long haul.
Partnership with Native Americans ("PWNA" for the remainder of this study) came to us with a hybrid-PBX style Shoretel system. Every site had its own Shoretel PBX linked together by expensive internet connections and MPLS circuits.
Basic phone services were incredibly expensive, as PWNA had to pay for multiple T1s and PRIs for various offices.
Additionally, PWNA had an office in Manila, Philippines that they needed to keep connected with the rest of their system, while still keeping costs down.